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LEGAL

Privacy Policy

Last updated: March 2026

Contact usTerms of Service

Virtual Factory Solutions Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at virtualfactorysolutions.com.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Virtual Factory Solutions Limited
Manchester, United Kingdom
Email:

What We Collect

We collect personal data only when you voluntarily provide it through our contact form. The data we collect includes:

  • Your name
  • Your email address
  • Your company name
  • The content of your message

We do not use cookies for tracking purposes. We do not use Google Analytics or any other cookie-based analytics service. We do not automatically collect personal data through your use of our website.

How We Use Your Data

We use the personal data you provide through our contact form solely to:

  • Respond to your enquiry
  • Provide you with information about our services that you have requested
  • Follow up on potential business opportunities you initiate

The lawful basis for processing your data is your consent, given when you submit the contact form, and our legitimate interest in responding to business enquiries (Article 6(1)(a) and 6(1)(f) of the UK GDPR).

We do not sell, rent, trade, or otherwise share your personal data with third parties for marketing purposes.

Third-Party Services

Our website uses a limited number of third-party services. We have chosen these services with your privacy in mind.

Cloudflare Web Analytics

We use Cloudflare Web Analytics to understand how visitors use our website. Cloudflare Web Analytics is a privacy-respecting analytics service that does not use cookies, does not track individual users, and does not collect personal data. Analytics data is aggregated and cannot be used to identify you.

Google Fonts

Our website loads fonts from Google Fonts servers. When you visit our website, your browser makes a request to Google’s servers to download font files. This request may transmit your IP address to Google. Google’s privacy policy applies to this data processing. For more information, see Google’s Privacy Policy.

Azure Static Web Apps

Our website is hosted on Microsoft Azure Static Web Apps. Azure may process server logs that include IP addresses for the purposes of security and service operation. This processing is governed by Microsoft’s Privacy Statement.

Cloudflare CDN

Our website uses Cloudflare as a content delivery network (CDN) and security service. Cloudflare may process technical data such as IP addresses for the purposes of delivering content and protecting against threats. For details, see Cloudflare’s Privacy Policy.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access— You have the right to request a copy of the personal data we hold about you.
  • Right to rectification— You have the right to request that we correct any inaccurate personal data.
  • Right to erasure— You have the right to request that we delete your personal data where there is no compelling reason for us to continue processing it.
  • Right to restrict processing— You have the right to request that we limit how we use your data.
  • Right to data portability— You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to object— You have the right to object to the processing of your personal data where we rely on legitimate interest as the lawful basis.
  • Right to withdraw consent— Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at . We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated. You can contact the ICO at ico.org.uk.

Data Retention

We retain the personal data you provide through our contact form for as long as necessary to fulfil the purpose for which it was collected, typically no longer than 24 months after your last interaction with us. After this period, your data is securely deleted.

If you request that we delete your data, we will do so promptly unless we are required to retain it for legal or regulatory reasons.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS, and contact form submissions are transmitted securely.

Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Virtual Factory Solutions Limited
Email: